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| “Over 95% of Assessment Delinquencies resolved without foreclosure” |
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Allied Trustee Services is here to help |
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| Allied Trustee Services realizes that it can be very intimidating, confusing and stressful to be placed in collections for your community association assessments. We are here to help you in this process so that you can resolve your current situation quickly and with minimal time, effort and stress. |
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| Our courteous staff is available to you during this process and will ensure your privacy and protection during the collection process. We comply with the FAIR DEBT COLLECTION PRACTICES ACT (FDCPA) and will ensure that we work together with you, your Owner’s Association or Property Management Company to settle your collection account. |
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| Now that you are in a collection process here are some ITEMS TO AVOID and SIMPLE STEPS to settle your collection account. |
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| 1) |
Be aware of timelines and VERIFY correct reinstatement amounts to avoid return of funds and additional costs. All Allied Trustee Services correspondence letters and notifications will include amounts owing and specific time-lines. Because assessment dues, late charges, interest amounts and some fees and costs are on-going, pay close attention to these communication details. When in doubt or confused, please call our customer service department at
(800) 220-5454 option 4. DO NOT RELY SOLEY ON YOUR ITEMIZED STATEMENT AS THE PAY-OFF AMOUNT. |
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| 2) |
Once in collections, provide your Owner’s Association, Property Management Company and Allied Trustee Services with your current contact information. Your Association, Property Management Company and Allied use the most recent information provided by your association. It is the responsibility of all property owners in common interest developments to provide their owner’s association with their current contact mailing address and contact information. Please contact your Association or Property Management Company with the correct procedure to update your contact information. |
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Once notified by Allied Trustee Services that you are in collections do not continue to make payments to your association. These funds may be returned until you have resolved your collection account with Allied. In most cases your Property Management Company and/or Owner’s Association will not pre-notify you that you have been referred to Allied for collections. Once notified that you are in collections by Allied Trustee Services, please ensure that you resolve your collection account with only Allied Trustee Services. All payments made directly to your Owner’s Association and/or Property Management Company may not be credited to your Allied collections account and may be returned. |
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If you are on a payment plan (See FAQ #4) please ensure you submit all payments in the correct amount and in the given timelines. Note: All payment plans must be pre-approved by your Owner’s Association. Please contact Allied’s customer service at (800) 220-5454 option 4 if you are interested in setting up a payment plan for your collection account. If you have defaulted on a payment plan the initial collection process continues and new fees and costs may be added to your account. By following payment plan guidelines closely, these additional fees and costs can be avoided. |
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Be proactive and responsive once you have been placed in collections and receive notifications from Allied Trustee Services. By resolving your collection account immediately you can avoid additional fees and costs. When you are unsure about any of the collection notifications or payment amounts, contact Allied’s customer service immediately at (800) 220-5454 option 4. |
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| For more information about the collections process we invite you to see our Glossary of Terms below, and to visit our Frequently Asked Questions (FAQ) page. View FAQ’s > |
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| Glossary of Terms |
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Assessment: Specified fees/dues created to care for HOA common area and other specified costs, enforce the HOA's restrictions and ensure that the HOA promotes a spirit of community. |
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HOA or OA: (Homeowner Association, Owners Association) An HOA or OA is the governance function of a common interest development. This governance, created by the real estate developer, is given the authority to enforce the CC&Rs of managing the common amenities of the development. |
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Reinstatement: To reestablish a property owner’s good financial standing with the HOA or OA. |
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CC&R: The Covenants, Conditions and Restrictions (CC&Rs) are the governing documents that dictate how a homeowners association operates and what rules the owners, their tenants and guests must follow. |
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Collection Policy: An HOA or OA document that specifies the guidelines on collecting assessment dues from property owners. |
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Pre-Lien: Forewarned notice that a lien will be placed on a property if an outstanding debt to the HOA or OA is not resolved. |
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Lien: The right to take and hold or sell the property of a debtor as security or payment for a debt or duty. In California, a lien is placed on an owner’s property 30 days after a Pre-Lien notification. |
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NODA (Notice of Delinquent Assessment): This is notice that a lien of record has been secured on a property. |
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NOD (Notice of Default): A written document that is recorded, mailed and served upon an owner stating that a default has occurred and that legal action may be taken. Failure to meet legal obligations, including failure to make payments by a specified date, is cause for notices of default. Notices of Default may occur 30 days after a lien as been established on a property. |
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Notice of Sale: A notice provided to a property owner that a non-judicial foreclosure sale has been scheduled and will occur if a debt is not resolved with a specified creditor. Notice of Sale may occur as early as three months after a Notice of Default (NOD) in California and as early as 90 days after a Notice of Default (NOD) in Nevada. |
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Account: The formal record keeping document of the debits, credits and collection actions relating to a specific property and its owner. |
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Redemption Period: (California Only) The right of redemption is the period of time by which a property owner has a legal right to redeem a property sold in a foreclosure sale by paying a specified debt owed. The Redemption Period is 90 days after the foreclosure sale. |
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Non-Judicial Foreclosure: Non-judicial foreclosures for Delinquent Association Assessments are conducted in California and Nevada both of which use the recorded lien of record as the security instrument. Non-judicial foreclosure is conducted by a trustee who will define the place of sale, the estimated opening bid, the property address and the date and time of the sale. Auctions are held in a public place, common locations include: local courthouse steps or civic areas. The successful bidder at the auction will receive a Trustee's Deed Upon Sale to the property within a specified period. |
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| DISCLAIMER |
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| THE INFORMATION CONTAINED ON THIS WEBSITE PAGE WAS CREATED SOLELY FOR GENERAL INFORMATIONAL PURPOSES AND NOT AS A COMMUNICATION WITHIN AN ATTORNEY-CLIENT RELATIONSHIP OR AS A COMMUNICATION THAT CREATES AN ATTORNEY-CLIENT RELATIONSHIP. NOTHING CONTAINED HEREIN IS INTENDED TO CONSTITUTE A LEGAL OPINION OR THE RENDERING OF LEGAL ADVICE. THESE PAGES ARE NOT A SUBSTITUTE FOR HIRING A SPECIFIC ATTORNEY OR LAW FIRM TO RENDER A LEGAL OPINION, PROVIDE LEGAL ADVICE OR INITIATE ANY LEGAL ACTION. THESE PAGES SHALL BE VOID AND HAVE NO EFFECT IN ANY JURISDICTION WHERE PUBLICATION OF ANY PORTION OF THEIR CONTENT MAY BE PROHIIBITED. NOTHING CONTAINED HEREIN SHALL BE CONSTRUED TO SUBJECT ALLIED TRUSTEE SERVICES OR ANY OF ITS PRINCIPALS OR AGENTS TO PERSONAL JURISDICTION IN ANY STATE OUTSIDE CALIFORNIA. |
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